FAQ
Find answers to common questions while planning your stay.
QIs my booking confirmed immediately?
Your request is reviewed for room and training availability. Submission alone does not confirm a stay. Use your booking reference and password to check the status.
QWhat rooms and amenities do you offer?
Every room has the same twin layout with two single beds, Wi-Fi, a private bathroom, refrigerator, hair dryer, fan, air conditioning and TV. Send your dates and required room count for availability and rates.
QCan complete beginners take a course?
Open Water is an entry-level certification. Training combines digital learning, pool or confined-water practice and open-water dives. A water-fitness evaluation and enrolment forms are required. Tell us your age and experience when enquiring.
QHow do I request an airport transfer?
Select “Required” under Transfer and provide your flight number, local arrival date and time, terminal, guest count and large luggage count. Our team will confirm the meeting point, connections and costs.
QWhat if I arrive late or a sailing is cancelled?
We first check whether a sailing connects with your arrival. A late flight or unsuitable weather may require waiting for the next service. Confirm the final vehicle, sailing and meeting arrangements before travelling.
QWhat details should I send for training?
Share your preferred course, travel dates, group size, certifications, last dive and logged experience. Beginners can simply say they are new. Confirm fees and included equipment, learning materials and certification during booking.